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COVID19 Updates

March 26th, 2020 

All the best to all of you.  We hope you are staying safe and healthy.  

We remain open, with the vast majority of our staff working remotely from home.  Email and our website live chat are the quickest ways to reach our sales team. We have a minimal staff presence in our building, in support of our warehouse/fulfillment activities, as well as our construction personnel engaged in projects (both allowed under current NYS guidance). We will be able to ship your orders.

Shipping Note:  When placing an order, please use an active shipping address where personnel will be present.  If there is an alternate entrance to use, please note as such.  We are seeing increasing incidences of carriers assuming locations are closed and not attempting deliveries. If you have a preferred carrier at this time, please let us know.

Be well.  And thank you for staying in touch.  


March 21st, 2020 

It has been a busy few days in our home state of New York.  We continue to wish the very best for all our customers & vendors, as well as the entire entertainment industry.

We will be open this coming week, with the vast majority of our staff working remotely from home.  We will have a minimal staff presence in our building, in support of our warehouse/fulfillment activities, as well as our construction personnel engaged in projects (both are exceptions to the New York State regulations announced last week). We will be able to ship your orders.

A few other notes, updates, and reminders:
  • Visits to our offices are suspended until further notice.
  • Some vendors are experiencing product shortages and backorders, due to supply chain issues from abroad. We will do our best to suggest alternatives that are readily available.
  • Some vendors are subject to local, temporary restrictions that limit their ability to ship product. We will advise accordingly, should an issue arise.
Again, thank you to everyone for your patience and understanding. If there is anything we can do for you, please feel free to reach out.    

 


March 18th, 2020

COVID19 has rapidly thrust our industry, worldwide, into an incredibly challenging and unprecedented state. Given the resourcefulness and passion of tech theatre & event production personnel, we are confident everyone will persevere in the end.

All of us at BMI Supply hope you and yours are staying safe & smart.  We are focused on taking care of our team here, juggling individual work & family needs as best we can.

We are open. While our people are spread out between homes and the office itself, our team remains at the ready should you need anything. We are available to chat up future projects, discuss new products, schedule demo fixtures, and yes, even ship products.

A few notes to keep in mind:
  • Visits to our offices are suspended until further notice. Orders may be picked up, but please call ahead so we can plan for your arrival.
  • Some vendors are experiencing product shortages and backorders, due to supply chain issues from abroad. We will do our best to suggest alternatives that are readily available.
  • Some vendors are subject to local, temporary restrictions that limit their ability to ship product. We will advise accordingly, should an issue arise.
Thank you to all of our customers and vendors for your support during these trying times.