Returns Policy

We understand that circumstances arise and/or errors occur that necessitate a product return. We will do our best to work with you to ensure satisfactory resolution. Please contact your sales manager to coordinate all returns. Returns will not be accepted without a return authorization (RA#) number issued by BMI Supply. Request for a RA# must be placed with BMI Supply within 10 (ten) days of receipt of order by customer. Returns will expire 20 days after issuance of RA#. All returns may be subject to a minimum 20% restocking fee. Some items may be non-returnable solely at the discretion of BMI Supply.